A new nationwide survey has uncovered the mounting pressure facing independent retailers across the UK, from dwindling footfall and surging costs to a sharp decline in confidence that Government is listening and doing enough to help.
The survey, released by Spring & Autumn Fair, in partnership with SaveTheHighStreet.org, collected insights from over 250 independent retail businesses, and it revealed that over 50 per cent of independent retailers have considered closing their business. The biggest challenges they face include reduced customer spending and footfall (63.4 per cent), competition from online giants (57.4 per cent), and rising wage and employment costs (39 per cent).
Other major concerns include rising rent and property costs (21.1 per cent), high business rates (14.7 per cent), and a lack of sufficient funding for high street regeneration (22.7 per cent).
Reflecting a growing sense of frustration, 84 per cent of indie retailers said they lack confidence that the Government is not doing enough to support them.
When asked what would make the biggest difference to their business, they sent a clear and coordinated message, targeted support and practical action are urgently needed. The most common request to Government was increased grants or funding for small businesses (39 per cent), followed by a freeze or reduction in business rates (26.7 per cent).
The findings highlight the vital role that independent retailers play in their communities beyond commerce. 64.1 per cent described their shop as the “social heart” of the area, while 57.4 per cent offer services that national chains often can’t, including personalised advice, special orders, and local expertise.
“This data shows how much independent retailers are struggling – but also how much they matter,” said Soraya Gadelrab, Event Director at Spring & Autumn Fair. “The high street is more than a place to shop. It’s a space for connection, culture, and community. If we want thriving towns, we must start by backing the businesses that hold them together.”
Alex Schlagman, Founding Partner of SaveTheHighStreet.org, added: “These findings reveal just how critical it is to remove the barriers holding small retailers back. Through smarter support, local partnerships, and focused innovation, we can level the playing field and ensure independent businesses thrive in a changing world.”
The message from Britain’s independent retailers is clear: urgent action is needed, on business rates, targeted funding, and investment in infrastructure that helps footfall grow again. Without meaningful support, the cost of inaction will be measured not just in closed shops, but in lost communities.
